NMB launch Business Centre in Arusha
In our commitment to achieve our vision and mission of being a preferred Financial Service Partner in Tanzania through innovative distribution, extensive branch network and offering affordable customer focused financial services to the Tanzanian Community. NMB has launched a new business Centre in Arusha.
The essence of business centres is to be able to effectively and conveniently serve our SMEs customers, Government Institutions, Government Officials, MPs, Corporate Customers and large institutions. Business Centres are mainly to improve our customer service and enhance relationship with our above segment.
The function was graced by the Acting Arusha Regional Commissioner (RC) Mercy Sylla. Speaking during the launch, the Acting RC urged the bank to open more business centres in areas with high demand for banking services, saying that she was optimistic that the launching of the business centre would greatly improve efficiency in service delivery by the leading bank in Tanzania. “I also urge all SMEs and corporate customers banking with NMB to make use of the business centre to improve their business through various products and services offered by the bank” she said. She went on to say “the opening of this centre proves that the bank is committed to offer better services to the government and its institutions in addition to small, medium and large businesses through issuance of vital business information.”
Deputy Regional Commissioner Mercy Sylla unveils the curtain as a sign of official launch ofArusha Business Centre, looking on are Arusha Urban MP Godbless Lema, NMB Board Chairman Meshack Ngatunga and CEO Mark Wiessing.
In his opening remarks the NMB CEO Mr Mark Wiessing said, “Opening of business centre proves that the bank is committed to offer better services to the government, SME customers and large enterprises”. He added plans are underway to launch other centres in Dar es Salaam and Mwanza and Mbeya regions. The opening of the business centre brings the number of NMB branches in Arusha to eight, with another branch planned for Arumeru district in the near future.
On his part, NMB Board Chairman, Mr Ngatunga, said the bank recognizes the contribution of small, medium and large business customers in building the national economy and that is why specialized service has been introduced for them. “After a systematic assessment, NMB has identified challenges facing the entrepreneurs in accessing banking services to improve their individual well-being and nation economy as a whole, the bank came up with a solution” Mr Ngatunga said.
The NMB Business Centres are designed to offer high quality banking services to SME, government and corporate customers and will serve customers efficiently according to their needs. The business centres are manned by highly-trained banking professionals who will be advising customers on their banking needs.