Head Office

NMB PLC
Head Office
Ohio Street/Ali Hassan Mwinyi Road
P.O. Box 9213 Dar es Salaam, Tanzania 

Tel: +255222322008
Fax: +255222112148

Head Office Working Hours
Monday - Friday
0800hrs to 1700hrs

Branches

Branch Working Hours
Monday - Friday 
0830hrs to 1630hrs

Saturday
0830hrs to 1230hrs

Sunday
1000hrs to 1400hrs
Except NMB Mlimani City and Rock City which open up to 1600hrs 

Contact Center

Contact Center Working Hours
Monday – Friday
0700hrs to 2200hrs

Saturday – Sunday 
0700hrs to 2000hrs

Public Holidays
0700hrs to 2000hrs 

Escalation

If your matter has not been addressed by NMB Plc kindly escalate it Bank of Tanzania (BOT). Download BOT escalation form here 

Customer Satisfaction

Are you satisfied with our services? Please download and read our escallation poster here