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20 Apr, 2017

National Microfinance Bank Plc (NMB) has today opened a new business center in Kahama – Kahama Business Centre which will serve the Western Zone regions of Shinyanga, Tabora and Kigoma.


To boost the Micro, Small and Medium Enterprises (MSME) in the country, NMB has created business centers as dedicated branches only for SMEs. Business centers are currently in Dodoma, Kariakoo, Sinza, Arusha, Mbeya, Morogoro, Moshi, Mtwara, Mwanza and now Kahama making NMB to hit its target for 2017 of reaching 10 Business Centers in the country.


Shinyanga Regional Commissioner - Zainab Taleck and the NMB Managing Director – Ineke Bussemaker cuts a ribbon to mark the official opening of the Kahama Business Center in Kahama district. Looking on is the NMB Kahama Business Center Manager - Gabriel Masanaja and Acting Chief of Retail Banking- Abdulmajid Nsekela. The launch of Kahama Business Centre took place over the weekend in Kahama. NMB has created business centers as dedicated branches only for SMEs with the aim of boosting the Micro, Small and Medium Enterprises (MSME) in the country.


Speaking at the launch of Kahama Business Centre in Kahama earlier today, NMB Managing Director – Ineke Bussemaker affirmed NMB’s commitment to boost MSME’s insisting that the business Centre in Kahama is in response to the growing demand of the business community and bring tailor made products close to them.


Ms Bussemaker said “this branch we are launching today underlines our commitment to MSME business, time has come when we need a stronger interaction between the bank and its largest SME customers.”


Kahama Business Centre is a dedicated branch only for SME’s and high net worth individuals with the main aim of fostering a rewarding relationship with NMB business customers. This is achieved by providing forums for customers to explore business opportunities through training, capacity building and networking opportunities.


 To make sure that NMB supports well MSME, Ms Bussemaker said “We offer basic business training on capacity building, and networking opportunities through our Business Clubs. We have 34 clubs covering all regions”.


Since 2011, NMB has grown the MSME’s business from zero to over 100,000 MSME’s representing 14% of overall NMB’s business.


“Industrialisation activities are extremely important, not just to NMB but to the economy. The economy as a whole depends on the success of SMEs forming a bigger part of many industries in the country. And we are proud that in the course of just a few years we were able to grow this business successfully from zero to where we consistently support over 100,000 businesses nationwide” Said Ms Bussemaker.   


Ms Bussemaker further said that improvements done by the bank so far will help to bring services more close to this segment of customers where they will not only get the best services but also acquire various trainings including the ones received at the Business Club meetings.


On her part, the Shinyanga Regional Commissioner-Zainab Taleck argued customers to make use of the business center for their development commending the contribution done by NMB in Kahama and Shinyanga region in promoting financial inclusion.


 “I am requesting you to use this branch effectively, Shinyanga and Kahama have developed attracting huge businesses. We are honored with this center which I am sure will transform the business community in my region and nearby regions of Tabora, Kigoma and other districts within Shinyanga region.” Said the RC.

13 Apr, 2017

National Microfinance Bank Plc. (“NMB”) has recorded a 2.4% increase in profit after tax (PAT) for the year ended 31 Dec 2016.


The NMB Managing Director – Ineke Bussemaker says that despite the challenging macroeconomic environment, NMB was able to deliver a good performance.


“The bank’s net profit increased from TZS 150.3 billion in 2015 to TZS 153.7 billion in 2016. The growth is attributed to an increase in the Bank’s operating income which rose by 16%.” Said Ms Bussemaker


The bank’s interest income grew from TZS 438.7 billion in 2015 to TZS 551.0 billion in 2016 which is equivalent to a 25.6% growth. The bank’s total assets grew by 8% from TZS 4,580 billion in 2015 to TZS 4,951 billion in 2016. Loans and advances to customers rose to TZS 2,794 billion, a 13% increase from TZS 2,482 billion in the previous year. The loan growth was mainly driven by a growth of Salary Worker Loans which rose by 16% from the prior year to TZS 1,698 billion.


Amidst the liquidity crunch experienced by many banks in 2016, asset growth was funded by a TZS 172 billion increase in customer deposits and TZS 312 billion growth in borrowed funds as well as the NMB Retail Bond which raised TZS 41 billion. As a result, interest expenses grew by 49% from TZS 68.5 billion in 2015 to TZS 102.2 billion in 2016.


 “Customer deposits that are largely comprised of non-interest earning accounts rose by 4.8% from TZS 3, 568 billion in 2015 to TZS 3,737 billion in 2016.” She said


“A number of our clients were adversely affected by the business climate in 2016, consequently this impacted the loan book quality which deteriorated to an NPL ratio of 4.8% in 2016 from 2.4% in 2015.” She said


With 20% market share in both loans and deposits, NMB has the 2nd largest balance sheet in the industry. For the 10th year in a row, NMB remains the most profitable bank in the country.

11 Apr, 2017

The National Microfinance Bank PLC (NMB) has doubled the number of agents for NMB Wakala in an approach  to bring banking services closer to customers. Last year, NMB Launched NMB Wakala - a Direct Agency Banking that sees NMB customers and non-customers access banking services through appointed agents countrywide.




Agency banking is an alternative channel for distributing banking services through appointed merchants/retailers to provide basic banking services to customers on behalf of the bank under a specified agency contract within the regulated framework.  It has become an essential component in bringing NMB services closer to the people and there is no doubt it will expand distribution network and create convenience.


With NMB Wakala, Customers can do cash in, cash out and account enquiries through approved agents through the Direct Agency Banking with affordable transaction fees for customers and agent’s better commission. NMB Wakala now has over 2000 registered direct agency banking agents.


NMB Head of Alternative Channels – George Kivaria said “we are happy to register this milestone and definitely doubling the number of agents from 1000 to over 2000, with these number of agents, we are optimistic that we will bring services even more closely to our customers while creating simplicity and convenience to them.”


Mr Kivaria added that the introduction of this service will create convenience for allowing the unbanked and under banked communities to access financial services close to them while minimizing the distance they can travel to access NMB branches.


“NMB Wakala also complements the current branch network of over 189 Branches, 700 ATMs countrywide while providing through MNO collaboration and hence offering over 80,000 points of presence for basic banking” said Mr Kivaria.


Some of the offerings that NMB Wakala provides includes cash deposits and withdrawals, balance enquiry and Mini-statement, payment services by cash (Luku, TRA, TV subscription), School/College fees payment, Airtime purchase by cash and fund transfer.


03 Apr, 2017

Halotel has today partnered with NMB to allow five Million Halotel and NMB customers enjoy cash deposit and withdraw services from HaloPesa.


20 Mar, 2017


The National Microfinance Bank PLC (NMB) has today launched the first ever money transfer service that will see customers registered with NMB mobile transfer money from their NMB account to other banks at the comfort of their finger prints.


To transfer up to TZS 3,000,000/- customers will need not walk into the banking halls any more; rather they can transfer through NMB mobile anywhere and provide the convenience that a customer needs.

Launching the money transfer service into the market, the NMB’s Value Added Service Manager, Stephen Adili, said the mobile Interbank Settlement System adds more options to NMB customers while maintaining the convenience and comfort of customers.

Previously, customers could transfer money from their NMB accounts to other banks by either physically visiting branches or through internet banking. In both cases the process took up to two hours for the transaction to mature.

 “The new mobile system of transaction is timely as recipient gets money instantly.” said Stephen Adili the NMB Acting Senior Manager Retail Liability, Insurance and Value Added Services.
Mr Adili added that “Being the first bank in the market, we expect a positive reaction from our customers who will no longer incur some transport and time expenses on transferring money from their NMB accounts to other banks accounts.”

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